The seams where growth leaks.
WHY IT MATTERS
Does this sound familiar?
You pay more each year, but your growth stays the same.
The forecast has been wrong twice in a row, and no one knows exactly why.
Marketing, sales, and customer success teams stay busy, but revenue doesn't grow.
You keep your customers, but they don't buy more over time.
Growth depends on a few key people and slows down when they're too busy.
No one may be doing anything wrong. The problem often starts between the teams.
The seams no one owns
Fictional example based on common patterns — not a real company.
Here's what this might look like in a B2B software company with €20 million a year in revenue.
It spends €4 million a year on sales, marketing, and customer success.
Last year it retained €19 million of its revenue and added €1 million in new business.
But its reports don't show which part of that €4 million produced the extra €1 million.
Each team sees its own work. No one sees the whole chain.
CEMA
Measure before you fix
Everything starts with the Commercial Engine Maturity Assessment (CEMA). CEMA assesses how marketing, sales and customer success work together. It uses your own data.
You get three clear answers:
Were the problems are.
What's at stake if they aren't fixed.
What to fix first.
The assessment covers three areas:
Money
Teams
Seams
CEMA is more than a report. It is a way to see your commercial engine as one system. One overall maturity level for your commercial engine, and a level for each area — assessed the same way every time. The assessment takes 10–15 business days and is delivered in clear, board-ready English or Finnish. If moving forward makes sense, you also get a three-tier Commercial Engine Install proposal, priced.
HOW IT WORKS
MEASURE- Weeks 1–3: CEMA
BUILD - From week 4: Commercial Engine Install
RUN - Ongoing: Operating Retainer
The goal is not to make you dependent on a consultant. The goal is to build a way of working your team can run itself.
DAY-TO-DAY
Today
A forecast you don't trust
A forecast you can trust
Separate team metrics
Shared numbers and goals
Growth depends on one person
A system the whole team can run
Guesswork
Decisions based on your own business data
More revenue: Find where you are losing growth and fix those areas first.
Less waste: Stop spending time and money on work that does not help the business grow.
One shared view: Marketing, sales, and customer success all work from the same numbers and goals.
Fewer headaches: A forecast you can trust. A business that doesn't depend on one person. Clear answers when your board asks how growth is going.
ONE SYSTEM
When growth stalls, the usual move is to hire a specialist. A marketing agency to fix demand. A sales consultant to fix the pipeline. Someone to work on retention. Each can do good work inside their own team. But each also brings their own numbers. Marketing counts leads, sales counts pipeline, customer success counts renewals — and no one is asked whether those numbers add up to one picture of the business. So the work between the teams stays unowned. That is where growth leaks, and it is the one thing none of them is hired to fix.
I don't add a fourth opinion. I measure all three teams on the same scale, and I work on the seams between them. Your team leads keep running their teams.
The next question is what that gap is costing you. The usual answer is a benchmark.
10% is a benchmark. It’s not your company’s figure. IDC’s long-cited estimate is that poor collaboration among sales teams can cost an organization about 10% of its annual revenue. That’s an interesting benchmark. But it doesn’t tell you how much your company is losing. That’s why I don’t use 10% to tell you what your problem is or if there is one.
Measure it based on your own business. CEMA uses a fixed set of levels, evidence from your own data, and the same scale every time, so improvement can be measured rather than asserted. This gives you a baseline that can also be used after the change. The benchmark tells you that the problem is worth investigating. Your own data tells you what the problem is in your company or if there is one.
QUESTIONS
Am I ready for the assessment?
How does pricing work?
50% when the work starts
50% when the assessment is delivered
INSIGHTS
WHERE TO START
Start with a free 30-minute engine review
We'll talk about how your business grows today, where your biggest growth leaks might be, and whether a CEMA is the right next step for you. If I don't think it will help, I'll tell you.

